After-Sales Service

售後服務

 

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Warranty period: 1 year as of the purchase date

保固期限:自購買日起產品保固一年

Conditions: We provide repair service free of charge but such service will be limited to normal use only. Any damage caused by misuse of users shall not be covered by the warranty hereof.

保固條件:在正常配戴情況下,非人為損壞,本公司得保證免費維修。

 

After-sale service step

售後維修服務步驟

  1. Fill out and download the maintenance service form 。

    填寫並下載維修服務單。

  2. Add our LINE service @aspolaris ,we will arrange shipping to pick up from your place !

    加入線上客服@aspolaris ,我們會安排宅配至府上收貨!

  3. Remember packing your product with maintenance service form !!

    切記把下載好的維修單放進包裹裡一併交給宅配公司!

  4. PLEASE BE PATIENT

    Service department  will contact you after we received the package !

    我們收到商品評估過後,專員會去電並發送簡訊通知維修所需天數!